Competence required for added value assessments is another thing
from assessment for compliance with the Standard.
Often there are many assessors who do not understand the difference
and unfortunately even it distort right assessment.
In order to improve quality performances for a company the following
basic disciplines should be required, other than related matters with
ISO9000.
Classification |
Disciplines |
Competence level |
Knowledge only |
Used |
Good result |
IE basics |
Time Study, Process Analysis, Work sampling, Motion Study,
Activity analysis, Man-machine analysis, Gantt chart, Order
point system, EOQ, etc. |
|
|
|
JIT |
Kanban, Quick setup, Mixed line, CellSystem, Self -stop machine,
Andon, 5whys, fool proofing |
|
|
|
ProductionManagement |
MRP, PM, ABC control, Leveling, PERT |
|
|
|
VA/VE |
Value index, Brainstorming |
|
|
|
Accounting |
Financial accounting, Management accounting, Managerial Economics
|
|
|
|
Behavior Science |
Hawthorn Research, TWI, QC circle |
|
|
|
A few years ago Japan Postal public corporation required for Toyota
to help its performance improvement. Then Toyota people began with
measurement of its service activities using stopwatches. They started
improvement with traditional Time Study. |