| I invented for small organizations a single quality manual that includes all management procedures that ISO9001 requires. But in Japan some certification bodies have rejected the document as non-conformity. |
| Last week a friend of mine sent to me revised ISO/TR10013 and I found following sentences. |
| "A small organization may find it appropriate to include the description of its entire quality management system within a single manual, including all the documented procedures required ISO9001." |
| The certification bodies have lost their faces. |