| Sometimes some assessors say that it is enough not to gain a perfect score (not so high level) in assessments for registration of ISO9001. If it is right, there will be many varieties of ISO9001 registration with perfect score or a half score, so and so. Meaningless for third party assessments by international Standard! And this means that the assessors use their own discretion in ssessments, not using formal requirements of ISO9001. |
| One of the assessors pointed out in the assessment of a company that the company did not have stock books. The management representative refuted that there is no such a requirement in ISO9001. (Therefore QS9000, supplementing the lack, adds requirements for efficient inventory control). Then the assessor for the first time found the correct meanings of the requirements. He had pointed out the false nonconformity for about five years past. |
| And if a company has very excellent flows of jobs, they need not have stock books, because there is no wasteful stock and it is good company with full score in business. |
| Management level of a company cannot be judged by its gorgeous system. In Japan the quality assurance department of a famous carmaker had concealed the true customer complaint data to their top management for about thirty years. The company very fine quality systems but PDCA cycles had not worked at all.Is the management level of the company high, in spite of its gorgeous quality management systems? |
| Nikkei Construction Journal issued in April recommended following five conditions to select good certification bodies in Japan. These criteria can be used for certification bodies to survey customer satisfactions. |