Will documented procedures really decrease by the 2000 revision? (2001,May,4w)
A president of a consulting firm which propagandizes that it advises a lean ISO9001 system for small businesses, wrote on a magazine a commentary on ISO9001: 2000.
I read it and surprised at its recommendation for making eleven documented management procedures adding the six procedures which ISO9001: 2000 at least requires. The eleven procedures are as follows.
  • Organizational management procedure
  • Resources management procedure
  • Design & development management procedure
  • Purchasing management procedure
  • Production management procedure
  • Special process management procedure
  • Product identification and tractability management procedure
  • Customer property management procedure
  • Physical distribution management procedure
  • Data analysis management procedure
  • Continual improvement management procedure
  • Total are seventeen management procedures! Almost the same with 1994 version.
    For small businesses these independent documented management procedures are wasteful documentation. Even for ISO9001: 1994 which requires about twenty documented management procedures, I invented the way of absorbing documented management procedures in to a quality manual. It meant no independent documented management procedure and in Japan about twenty companies got the certifications with this system by my recommendation.
    ISO9001: 2000 requires decreased documented procedures, but instead adds documented procedures that an organization judges necessary from its own standpoint.
    Therefore, if an organization has not firm concept for documentation, it will result in having heavy documentation by accepting recommendations of incompetent consultants and assessors, in spite the new concept of ISO9001:2000.