Changing from "specific requirements" to "requirements" (2001,May,3w)
ISO9001: 1994 has often uses the word of "specific requirements", but there is no definition in ISO8402: 1994. In Japan, some assessors said specific requirements also cover quality system requirements.
Later in 1997, ISO9000-2: 1997 defines the word in its definitions. It says that the word has two meanings.
The one is "Product requirements prescribed by the customer and agreed by the supplier". The other is "Requirements prescribed by the supplier that are perceived as satisfy a market need". Both are product requirements.
In ISO9001: 1994 when requirements cover quality systems it says like "the requirements of this International Standard". Therefore, we can distinguish product requirements from quality system requirements.
But according to the definition of ISO9000-2: 1997, specific requirements which are used in 4.6.1 in ISO9001: 1994 has a contradictory meaning, because generally specific requirements for purchased products are not prescribed by the customer. Suppliers (
(Organizations) decide the requirements for subcontractors (suppliers).
In ISO9001: 2000 it uses the words of " specified purchase requirements". This is precise and correct.
Now, in ISO9001: 2000 uses the word of " requirements" and the words of "specific requirements" has disappeared and " requirements" has its definition in 3.1.2 of ISO9000: 2000. Its Note 2 says that a qualifier can be used to denote a specific type of requirements, e.g. product requirement, quality requirement, customer requirement.And there are many varieties of requirements in ISO9001: 2000."4.1 General requirements" mean quality management requirements. In a) of 5.4.2 it says, " to meet the requirements". These requirements mean also quality management requirements. Customer requirements sometimes mean product requirements only. It is confusing!
The definition is so abstract. So I made the following chart to explain the structure of requirements for easy understanding of variety of requirements.
You can put any requirements in columns to judge what kinds of requirements it is.