[8.2.3 Monitoring and measurement of processes]

What kind of processes should be monitored in 8.2.3 clause of ISO9001: 2000? (Jun.1w,2004) Mysteries of Cell system and Deming!　(2002,Apr.3w) How to measure the awareness? (2002,Feb.4w) What is the difference between internal audit and monitoring of processes? (2002,Feb.1w)