[Individual clauses relating ISO9001:2000]
4.1 Quality management system
4.2 Documentation
5 Management responsibility
6 Resource management
7.1 Plan of product realization
7.2 Customer requirements
7.3 Design and development
7.4 Purchasing
7.5 Production and service provision
7.6 Control of monitoring and measuring devices
8.1 Measurement, analysis and improvement
8.2.1 Customer satisfaction
8.2.2 Internal audit
8.2.3 Monitoring and measurement of processes
8.2.4 Monitoring and measurement of product
8.3 Control of nonconforming product
8.4 Analysis of data
8.5 Improvement